We strive to fit your exact needs with your very first Veteran Energy plan, but sometimes needs can change. If you decide you're not completely satisfied with your plan within 60 days of your contract's start date1, we’re prepared to make it right. We’ll work with you to resolve whatever you’re not happy about or to find another Veteran Energy term plan that better fits your needs.
Still need something more? While we hate to lose a customer, we’ll let you out of your contract—penalty free—as long as you contact us by phone within 60 days of your contract's start date2. Upon cancellation, you will be responsible for paying for the electricity you have used, but we will waive your early cancellation fee.
That’s our way of taking the worry out of choosing us as your electricity company.
1 Applies to new customers only. 2 Applies to new customers only and their first plan with us.